After a client sends their information, it's important to say "thank you" and tell them what happens next. This is a good chance to introduce yourself and your brand again to the Open House Guest. Saying thanks shows you appreciate their time and interest.
Then, letting them know what to expect next—like a call or email from you—helps keep them in the loop. This step is also great for showing what your brand stands for and making a strong connection right from the start.
It makes the client feel important and sets the stage for a good relationship.
Absolutely! The Scan Success Page, also known as the Thank You page, offers extensive customization options to ensure the Open House Sign In process is seamless and cohesive from start to finish.
This is an ideal moment to reintroduce yourself and provide the client with additional information about both you and the property they are interested in.
Customization can range from the page layout and color scheme to match your brand identity, to personalized messages that resonate with the client's specific interests.
This page represents the third potential touchpoint with the client in your communication strategy. Each touchpoint is an opportunity to strengthen the relationship with the client, and by customizing the Scan Success Page, you're able to make a memorable impression that sets the tone for future interactions. It's more than just a formality; it's a strategic tool to captivate and inform potential buyers, making sure they remember you and the property long after the Open House has concluded.
If you want the Survey to display immediately after the client sent their check in information, the Scan Success Page will not be displayed since the survey is the next page to show. Displaying the survey right away lowers the possible number of touches you can have to 4.
If you don't display the survey right after the check in, the Scan Success Page will be shown to the client.